When you hire us to source your products, the process typically unfolds in several key steps:

1. Consultation and Product Definition: We start by discussing your specific sourcing needs, requirements, and preferences. We work closely with you to define the exact specifications of the products you're seeking. This helps us understand your vision and objectives.

2. Supplier Identification and Price Search: Our experienced team identifies potential suppliers and provides you with a selection of 3-5 suppliers that align with your requirements. Each supplier's quotes are presented, accompanied by comprehensive information about the suppliers for you to make an educated decision.

3. Negotiations and Contracts: We negotiate terms with the supplier you incline to work with, finalizing agreements that cover price, delivery terms, quality standards, and more.

4. Sample Procurement: We arrange for samples to be obtained. These samples undergo assessment by you, our China team, or both as needed, ensuring they meet your expectations.

5. Quality Assurance: Before production begins, we verify that all aspects meet your requirements, reducing the risk of surprises later on.

6. Production Monitoring: Throughout the production process, we maintain vigilance, ensuring everything is on track and adhering to the agreed-upon timeline.

7. Shipping and Customs: We handle logistics, including customs clearance, ensuring the products are safely transported to your intended destination.

8. Delivery and After-Sales Service: Once your products arrive, we value your feedback to ensure your utmost satisfaction with the sourcing journey. Should any product concerns arise, count on us to assist until a resolution is achieved.

The lead time for sourcing and shipping products from China varies based on factors like product type, order quantity, and transportation mode. Typically, sourcing takes 1-2 weeks, manufacturing varies from 2-6 weeks, air shipping takes about a week while ocean shipping can take up to 8 weeks, and customs clearance can take several days. Overall, the entire process can span from 1-4 months, depending on these factors. Most orders are fulfilled within the 2-3 month range. It's best to contact us for a precise estimate tailored to your situation.

Identifying reliable suppliers in China is a blend of experience and thorough assessment. With a history of successful partnerships, we've cultivated a network of trusted suppliers known for their consistent quality and professionalism.

When considering new partners, here are several key aspects we typically assess to maintain our high standards of reliability and excellence.

1. Track Record: We review the supplier's history and performance by examining their past projects, client feedback, and references.

2. Certifications: We verify if the supplier holds relevant industry certifications, specifically in line with American quality standards, and compliance with international quality norms.

3. Production Facilities: We assess the supplier's manufacturing facilities for modern equipment, capacity, and adherence to quality control processes.

4. Quality Control Measures: We examine the supplier's quality control procedures, testing protocols, and inspection processes to ensure consistent product quality.

5. Communication: Effective communication is vital. We evaluate the supplier's responsiveness, transparency, and willingness to address concerns promptly. We also gauge the supplier's ability to manage unforeseen challenges and find solutions efficiently.

6. References and Partnerships: We consider referrals and collaborations with other reputable businesses as indicators of trustworthiness.

We collaborate exclusively with reputable suppliers with great track records. Prior to bulk orders, we order samples and refine them until they meet utmost satisfaction. Throughout production, we conduct on-site inspections as needed. If desired, we can facilitate third-party testing for the end product.

Yes, arranging product samples before moving forward with a bulk order is an essential part of our service.

You'll have two options: receiving samples for hands-on evaluation or having our team in China assess them. If you choose the latter, we will thoroughly test each sample and provide detailed photos and videos, enabling you to make well-informed decisions confidently.

Typically, for complex products, clients often prefer our China team to assess the sample initially, addressing obvious issues before sending the refined version to them.

Payment for the cost of products:

• Payment terms: We typically negotiate payment terms such as 30% initial deposit, 70% balance before shipment. However, these terms may vary based on the nature of the project and supplier agreement. Payments are often conducted in US dollars (USD) to ensure international consistency.

• Payment methods: We recommend that clients make direct payments to the supplier in China through bank transfer. However, we also offer a payment service option for your convenience, with transaction fees your responsibility.

Payment for Red Pacific:

• Payment terms: For Basic Sourcing Service (8% of product value), payment is required before shipping. With the Premium package ($499 + 10% of product value), the initial $499 is due before bulk production, and the remaining 10% commission is due before shipment.

• Payment method: At the time of payment, we will send you a secure payment link.

We have a diverse expertise across various product categories, enabling us to source a wide range of products tailored to your needs. From consumer electronics to apparel, and from home goods to medical equipments, our experience encompasses a broad spectrum of products. We'll link you with a team member specializing in your product category. This ensures a tailored approach that perfectly aligns with your specific needs.

Our team includes members fluent in Chinese. Additionally, our Shanghai office provides on-ground support, facilitating clear understanding and smoother interactions with suppliers.

Yes. For Amazon FBA sellers, we provide specialized assistance in preparing products that adhere to Amazon's FBA policies. Our expert team ensures that your shipments meet Amazon's guidelines, from proper labeling and barcoding to packaging requirements. With our support, you can have confidence that your products will arrive at Amazon's fulfillment centers in optimal condition, ready for seamless processing and delivery.